Stop Turning Away Patients

You Want to Help

Your waitlist is 8 weeks. Your patients need help now. Wellity Health handles your overflow and specialty cases—then refers them back to you for ongoing care.

Become a Referral Partner

We're not here to steal your patients

We're here to be the partner you need when your clinic can't provide immediate access or specialized services. You keep your relationships. We handle the gaps.

1.7

Days

Average Referral-to-Treatment Time

75k+

Patients Served Annually

Statewide

California Coverage

We Refer Back

Your Patients Return to You

You're Forced to Choose Between Bad Options

Your patients can’t afford to wait. When you’re at capacity, they’re left with the ED, unaffordable private care, fragmented telehealth—or an 8-week waitlist.

Capacity Constraints

Your therapists are booked 6–8 weeks out. Psychiatry waits stretch to 12 weeks. Patients need help now, but you can’t see them—so they’re waitlisted or turned away.

The Reality:

By the time slots open up, patients have given up, ended up in crisis, or found care elsewhere.

Limited Specialty Services

You can’t offer TMS, neuropsych testing, PHP, or IOP. Referring out means losing visibility—and often losing the patient.

The Impact:

You lose patients to specialty providers who keep them permanently.

No Good Referral Options

Community providers have the same waitlists. Private referrals don’t coordinate or send patients back.

The Problem:

Most behavioral health vendors see your referrals as acquisition opportunities, not partnerships.

What if there was a behavioral health partner built specifically to support FQHCs and CBOs—not compete with them?

We Handle Your Overflow. You Keep Your Patients

Wellity Health doesn’t compete with community clinics—we extend them. We provide overflow access, specialty services, and return patients to you for ongoing care.

This isn't patient stealing. This is partnership.

Immediate Access for Your Overflow

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We provide rapid access for overflow patients, stabilizing urgent cases while preserving your clinic relationships.

What This Means:

No turning patients away
Stabilization before decompensation
Temporary support, not replacement
Maintain your patient relationships

Statewide California Coverage

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We deliver statewide behavioral health access, ensuring geography never limits patient care.

Coverage:

Telehealth across California
In-person in major metros
PHP/IOP availability
Same-day crisis access

Specialty Services You Can't Provide

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We extend your clinical capabilities with advanced specialty services beyond typical primary care scope.

We Provide:

TMS and ketamine therapy
Neuropsychological testing
PHP/IOP programs
Crisis stabilization

Shared Care for Psychiatry

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We integrate psychiatric services into your existing care model, maintaining continuity while expanding support.

How It Works:

You continue therapy
We provide psychiatric care
Coordinated treatment planning
Shared care model

The Services Your Patients Need —Without the Overhead

FQHCs and community clinics can't afford to hire specialists for every service patients need. That's where we come in. Refer to Wellity for services you don't provide, and we'll handle them while keeping you informed and referring patients back when appropriate.

Overflow Therapy & Psychiatry

When your therapists and psychiatrists are fully booked, we provide:

Individual therapy (CBT, DBT, trauma-focused care)
Psychiatric evaluation and medication management
Group therapy programs
Crisis intervention with same-day access

Referral Loop:

Patients transfer back to your clinic when you have capacity, or we continue shared care for psychiatry while you provide therapy.

Higher Levels of Care

Services most FQHCs cannot provide in-house:

Partial Hospitalization Program (PHP): Intensive daily treatment for patients who need more than outpatiental therapy (CBT, DBT, trauma-focused care)
Intensive Outpatient Program (IOP): Step-down from hospitalization or PHP
Crisis Stabilization: Alternatives to emergency department when patients are in acute distress

Referral Loop:

After PHP/IOP completion, patients return to your clinic for ongoing outpatient therapy and support.

Interventional Psychiatry

Advanced treatments for complex, treatment-resistant cases:

Transcranial Magnetic Stimulation (TMS): Non-invasive brain stimulation for treatment-resistant depression
Ketamine Therapy: Rapid intervention for acute suicidality and severe depression
Medication-Assisted Treatment (MAT): Substance use disorder programs

Referral Loop:

Specialty treatment delivered by Wellity, patient returns to your clinic for maintenance care.

Neuropsychological Testing

Comprehensive diagnostic assessment when you need clarity:

ADHD evaluation and differential diagnosis
Learning disorder assessment
Cognitive functioning testing
Diagnostic clarity for complex presentations

Referral Loop:

We provide testing and detailed report, you use results to guide ongoing treatment at your clinic.

Shared Psychiatry (Co-Management)

Your therapists continue therapy, we provide medication management:

Psychiatric evaluation
Medication initiation and monitoring
Regular coordination with your therapists
Patients see both providers as integrated team

Referral Loop:

Ongoing shared care—we coordinate, both bill, patient benefits from integrated treatment.

Every service is delivered by licensed California clinicians using evidence-based protocols.

We provide progress updates, coordinate care, and ensure your clinic stays informed about patients you've referred.

Referring Patients to Wellity Takes 5 Minutes

We know you're busy. Referrals shouldn't require complex paperwork or multiple phone calls. Here's how simple it is:

Submit Referral

Submit our 5-minute online form or call with basic patient details and requested service.

What We Need:

Patient name and contact info
Insurance information
Reason for referral
Urgency level (routine vs. urgent)
Your clinic contact for coordination

We Contact Patient Immediately

We reach out within 24 hours (same-day for urgent cases) to schedule care.

You Don't Have To:

Chase the patient to schedule
Navigate insurance verification
Worry about whether they'll actually show up

We Provide Care & Coordinate Back

We deliver treatment, keep you updated, and refer patients back when appropriate.

For Shared Care (Psychiatry):

We coordinate regularly so you know medication changes, side effects, and treatment response.

For Overflow/Specialty:

We provide a transition summary and warm handoff back to your clinic.

No complex contracts required to start referring.

We accept most major insurance including Medi-Cal, Medicare, and commercial plans. If patients are uninsured, we work with them on sliding scale options.

Partnership, Not Competition

We know what you're thinking:
"If I refer patients to Wellity, will I ever see them again?"

The answer: Yes. Because we're designed to support FQHCs and CBOs, not replace them.

Our Commitments to Partner Clinics

For Overflow Referrals:

We provide immediate treatment and return patients to your clinic when capacity allows.

For Specialty Services:

Patients receive specialty care and transition back to you as their primary care home.

For Shared Psychiatry:

You continue therapy while we provide medication management through coordinated co-care.

For Complex Cases:

We support higher-acuity needs while maintaining shared visibility and primary care continuity.

What CBOs Tell Us:

"We were hesitant to refer at first because we'd lost patients to other providers before. But Wellity actually does what they say—they send patients back when treatment is done. Now we refer confidently."

— Clinical Director, Bay Area FQHC

"The shared psychiatry model is perfect for us. Our therapists keep seeing patients for therapy, Wellity handles meds, and we both coordinate. Patients get better care, and we don't lose revenue."

— Medical Director, Central Valley Community Health Center

Built for California's Community-Based Behavioral Health Providers

Federally Qualified Health Centers (FQHCs)

Your FQHC serves Medi-Cal and uninsured populations who can't afford to wait weeks for appointments. When you're at capacity or patients need specialty services, refer to Wellity for immediate access and coordinated care.

Common Referral Scenarios:

Overflow when your therapists/psychiatrists are fully booked
Patients needing TMS, PHP, or neuropsych testing you can't provide
Crisis situations requiring same-day intervention
Medication management when you lack psychiatric capacity

Community-Based Behavioral Health Organizations

Your community clinic provides essential behavioral health services but lacks capacity for surge demand or specialized interventions. Partner with Wellity to extend your clinical reach without adding overhead.

Common Referral Scenarios:

Seasonal surges in demand (post-holidays, back-to-school anxiety)
Complex cases requiring intensive treatment (PHP/IOP)
Treatment-resistant depression needing interventional psychiatry
Diagnostic clarity through neuropsych testing

Whether you're a large multi-site FQHC or a smaller community-based clinic, we adapt to your needs. We serve patients regardless of insurance status (Medi-Cal, Medicare, commercial, uninsured/sliding scale).

Geographic Coverage

Statewide California with telehealth + in-person options in major metro areas.

Questions Clinic Directors Ask

What happens if my patient likes Wellity better and doesn't want to come back?

Patient choice is always paramount—we can't force anyone to return to your clinic if they prefer to stay with us. However, our model is designed to make returning to your clinic the natural path. For overflow referrals, we position ourselves as temporary support, not permanent replacement. For specialty services, the treatment naturally concludes and transitions back. In our experience, most patients return to their original clinic because that's where their established relationship is. The key is that we're transparent with both you and the patient about the plan from day one.

Do you accept Medi-Cal and Medicare?

Yes. We're contracted with major Medi-Cal managed care plans across California and accept Medicare. We also work with commercial insurance and offer sliding scale for uninsured patients. When you refer, we handle all insurance verification and billing—your clinic doesn't need to navigate that.

How do you coordinate care if we're co-managing a patient?

For shared psychiatry cases, we provide regular updates (with patient consent) via your preferred method—secure messaging, phone, or shared notes if you have EHR integration. We're responsive to your questions and coordinate medication changes with your therapy team. You won't be working in the dark.

What if you can't see the patient quickly either?

Our 1.7-day average access time is based on current capacity. If we're experiencing unusual surge and can't meet our typical timeline, we communicate that upfront when you call to refer. We don't accept referrals we can't honor quickly—we'd rather tell you honestly that we're at capacity than make promises we can't keep.

Do we need a formal contract to start referring?

No. You can start referring patients immediately without signing a partnership agreement. However, many clinics prefer a simple Memorandum of Understanding (MOU) that outlines our coordination process, how we'll communicate, and our commitment to referring patients back. We can provide a template MOU if you'd like one, but it's not required.

What happens in a crisis after hours?

Our patients have access to crisis support 24/7. For patients we're co-managing with your clinic, we handle after-hours psychiatric crises and coordinate with you the next business day. We don't expect your clinic to handle crisis calls for patients we're treating.

Can you serve patients in rural areas?

Yes, through telehealth. For routine therapy and medication management, statewide telehealth works well. For higher levels of care like PHP or in-person TMS, patients may need to travel to our locations in major metro areas, but we work with patients on logistics and scheduling to minimize burden.

How quickly do you refer patients back?

It depends on the reason for referral:

Overflow: As soon as your clinic has capacity (you tell us when)
Specialty services: After treatment completion (typically 4-12 weeks for PHP, single session for neuropsych testing)
Shared psychiatry: Ongoing co-management, patient remains connected to both providers

We don't drag out treatment unnecessarily. Our goal is effective care and timely transition back to your clinic.

Stop Turning Away Patients

You Want to Help