Behavioral Health Infrastructure

That Moves at the Speed

Your Community Needs

Wellity Health delivers behavioral health services through select county partnerships in California. Our county work—including school-based mental health programs—informs our direct partnerships with schools and colleges statewide.

Trusted by county behavioral health departments including San Mateo County to provide what traditional community-based organizations can't: immediate access, advanced technology, and the full clinical continuum from routine outpatient to specialized interventions.

1.7

Days

Average Referral-to-Treatment Time

75,000+

Patients Served Annually

94%

Treatment Engagement Rate

Full Continuum

Outpatient to PHP/IOP Services

Why Traditional Community Providers Can't Keep Up

County behavioral health directors are accountable for an impossible equation: serve growing demand with shrinking budgets, reduce wait times without enough providers, meet state reporting requirements with outdated systems, and coordinate fragmented care across dozens of community-based organizations.

Access Gaps

Your community's behavioral health needs have exploded, but traditional FQHCs and CBOs have 6-12 week waitlists. Residents in crisis can't wait that long. By the time appointments open up, patients have decompensated, ended up in emergency departments, or simply given up on getting help.

The Impact:

Community members fall through gaps, crisis services are overwhelmed, and your county bears the cost—both human and financial.

Administrative Burden

Managing contracts with multiple CBOs means navigating different documentation standards, reconciling inconsistent data formats, chasing providers for state-required reports, and spending your staff's time on administrative coordination instead of serving residents.

The Reality:

Your team spends more time managing contracts than improving outcomes.

Limited Service Capacity

Most community providers offer basic outpatient therapy. When residents need higher levels of care—PHP, IOP, neuropsychological testing, interventional psychiatry—you're scrambling to find providers who can deliver specialized services, often sending residents out of county or to hospital systems.

The Result:

Fragmented care, residents traveling long distances, and gaps in the continuum that lead to preventable deterioration.

Your county deserves a behavioral health partner built for speed, accountability, and outcomes—not another traditional CBO struggling with the same limitations.

Built to Solve What Traditional Providers Can't

Wellity Health isn't a traditional community-based organization. We're a behavioral health infrastructure company purpose-built to deliver what counties need: rapid access, advanced technology, specialized services, and simplified administration—all from a single accountable partner.

Speed & Access

1.7-day average referral-to-treatment time vs. the 6-12 week waits your residents face with traditional CBOs. We achieve this through employed clinical teams (not contractor networks), predictive capacity planning, and hybrid telehealth + in-person delivery that meets residents where they are.

What This Means for Your County:

Crisis referrals seen same-day or next-day
Reduced emergency department utilization
Residents actually receive care instead of languishing on waitlists
Measurable impact on community behavioral health access

Technology & Data

Real-time dashboards showing exactly where every referred resident is in their treatment journey. Our platform integrates with your county systems, automates state reporting requirements, and provides the outcomes data you need for DHCS, board presentations, and quality improvement initiatives.

What This Means for Your County:

One unified data source instead of chasing CBOs for reports
Automated compliance with state reporting mandates
Transparent visibility into service utilization and outcomes
Staff time redirected from administration to strategic work

Full Clinical Continuum

We deliver the complete spectrum of behavioral health services your residents need: routine outpatient therapy, psychiatric services, group programs, Partial Hospitalization Programs (PHP), Intensive Outpatient Programs (IOP), neuropsychological testing, and interventional psychiatry including TMS therapy.

What This Means for Your County:

No referral gaps when residents need specialized care
Coordinated treatment under one provider, not fragmented across multiple CBOs
Services traditional community providers simply cannot deliver
San Mateo County trusts us with their PHP services for this exact reason

Simplified Administration

One contract. One data format. One point of contact. One invoice. We understand the administrative burden counties face managing multiple CBO relationships, each with different documentation standards and reporting formats. We eliminate that complexity.

What This Means for Your County:

Drastically reduced contract management overhead
Consistent clinical protocols and quality standards
Single accountability for outcomes across all service lines
Your staff focuses on residents, not paperwork

One Partner. Complete Continuum. Real Accountability.

Counties need behavioral health partners who can deliver the full spectrum of services residents require—not vendors who cherry-pick easy cases and refer out complex ones. We serve all acuity levels with employed clinical teams and evidence-based protocols.

Core Outpatient Behavioral Health

Individual therapy (CBT, DBT, trauma-focused care)
Psychiatric evaluation and medication management
Group therapy programs for specialized populations
Family therapy and systems-based interventions
Crisis intervention with same-day urgent access

Access Time:

1.7 days average, same-day for crisis situations

Who We Serve:

All county residents regardless of insurance, including Medi-Cal, Medicare, uninsured, commercially insured

Enhanced Care Management (ECM)

CalAIM-compliant Enhanced Care Management for complex cases
High-touch care coordination for multi-system involved residents
Social determinants of health support (housing, food security, transportation)
Cross-system navigation integrating behavioral health, physical health, and social services

Ideal For:

Counties implementingCalAIM and needing ECM capacity quickly

Higher Levels of Care

Partial Hospitalization Program (PHP): Intensive structured treatment, daily programming
Intensive Outpatient Program (IOP): Step-down from PHP or hospital discharge
Crisis Stabilization: Alternatives to emergency department utilization

Current Partnership:

San Mateo County contracts with Wellityfor PHP services, recognizing our clinical quality and outcomes focus

Specialized Services

Neuropsychological Testing: Comprehensive diagnostic assessment for ADHD, learning disorders, cognitive functioning
Interventional Psychiatry: TMS therapy for treatment-resistant depression, ketamine treatment for acute suicidality
Substance Use Disorder Programs: Integrated behavioral health and SUD treatment

Differentiation:

Services most CBOs and FQHCs cannot provide in-house

School-Based Mental Health (CYBHI)

On-campus behavioral health services for K-12 students
Early intervention and prevention programming
Teacher consultation and family engagement
Alignment with California's Children and Youth Behavioral Health Initiative

Why This Matters:

Counties responsible for CYBHIimplementation need partners who can deliver immediately

Every service is delivered by employed, licensed California clinicians following standardized evidence-based protocols. All documentation flows through our unified platform for seamless county reporting and state compliance.

Flexible Partnership Models for County Needs

Every county has different priorities, funding structures, and existing provider networks. We design partnerships that fit your specific situation—whether you need comprehensive capacity expansion or targeted support for specific populations or programs.

Comprehensive Service Delivery

Best for:

Counties seeking significant behavioral health capacity expansion or network replacement

What's Included:

Full spectrum behavioral health services (outpatient through PHP/IOP)
Enhanced Care Management (ECM) for CalAIM compliance
School-based mental health (CYBHI) implementation
Real-time data platform with automated state reporting
Dedicated county partnership team

Funding Flexibility:

We work with MHSA funds, Medi-Cal FFP, county general funds, and blended funding models

Targeted Program Support

Best for:

Counties with specific gaps or program needs

Common Focus Areas:

CalAIM Enhanced Care Management implementation
School-based mental health (CYBHI) programs
Higher levels of care (PHP/IOP) when existing providers lack capacity
Crisis services and ED diversion programming
Specialized populations (transition-age youth, justice-involved, homeless)

Implementation:

Faster timeline (30-60 days) for focused programs

Capacity Augmentation

Best for:

Counties with strong existing networks needing surge capacity or specialty services

What We Provide:

Overflow capacity when CBOs have waitlists
Specialized services your current network cannot deliver
Technology platform to coordinate across multiple providers
Crisis response and same-day urgent appointments

Approach:

We complement rather than replace your existing community partnerships

Implementation Process

Step

Discovery & Needs Assessment

County population analysis and current network gap identification
Funding mechanisms review (MHSA, Medi-Cal, general fund allocation)
Service priority determination
Technology integration planning

Step

Partnership Design & Launch Preparation

Custom service model aligned to county priorities
Contracting and credentialing
Staff training and community outreach
Platform configuration and data integration

Step

Launch & Ongoing Optimization

Service delivery begins with real-time monitoring
Monthly partnership reviews with county leadership
Quarterly data reports for board presentations and state compliance
Continuous quality improvement based on outcomes

Typical Timeline:

60-90 days from partnership agreement to full service delivery

Trusted by California Counties

San Mateo County contracts with Wellity Health to provide Partial Hospitalization Program (PHP) services for county residents requiring intensive behavioral health treatment. Our structured, evidence-based PHP program delivers comprehensive psychiatric care that bridges the gap between inpatient hospitalization and outpatient treatment.

Why San Mateo County Chose Wellity:

Clinical quality and evidence-based programming
Licensed psychiatric providers including MDs, PhDs, and LCSWs
Multiple Bay Area locations for geographic accessibility
Real-time coordination with county behavioral health systems
Simplified administration with single point of accountability

Program Structure:

Daily group therapy and medication management
Individual sessions and case coordination
Family involvement and aftercare planning
Seamless transitions to lower levels of care

What County Directors Tell Us

"Working with multipleCBOs meant managing different documentation formats, chasing providers fordata, and never having real-time visibility into where residents were intreatment. Wellity's platform changed that—we finally have one source of truth."

— County Behavioral Health Administrator, Northern California

"When we needed to expand PHP capacity quickly, traditional community providers couldn't scale fast enough. Wellity was operational in 60 days and has maintained consistent clinical quality."

— County Director of Behavioral Health, Bay Area

Questions County Directors Ask

How do you differ from the FQHCs and CBOs we already work with?

Three fundamental differences:

Speed (1.7-day access vs. 6-12 week waitlists)
Technology (real-time platform vs. manual reporting)
Service Breadth (full continuum including PHP, IOP, neuropsych, TMS vs. basic outpatient only).

We're not a traditional nonprofit CBO—we're a behavioral health infrastructure company built specifically to solve the access and administrative challenges counties face with traditional community providers.

What funding mechanisms do you work with?

We design partnerships around your county's funding structure, including Mental Health Services Act (MHSA/Prop 63), Medi-Cal Federal Financial Participation (FFP), county general funds, and blended funding models. Our contracts team has extensive experience navigating county procurement, budget cycles, and compliance requirements.

How quickly can you scale to serve our county's volume?

Our employed clinician model and predictive capacity planning allow us to scale systematically. For targeted programs, we can be operational in 30-60 days. For comprehensive partnerships, 60-90 days from contract execution to full service delivery. Unlike CBO networks that depend on contractor availability, we control our workforce and can add capacity proactively.

Can you integrate with our existing county systems?

Yes. Our technology platform integrates with county behavioral health systems, electronic health records, and data warehouses. We conduct technical assessment during partnership discussions to map integration requirements. Most integrations are operational within 60 days. We also provide standard reporting formats for DHCS compliance, board presentations, and quality monitoring.

Do you serve residents regardless of insurance status?

Yes. We serve county residents with Medi-Cal, Medicare, commercial insurance, and uninsured/underinsured populations. Our partnership model is designed around county needs, not payer mix. We work with your county to structure contracts that ensure all residents have access regardless of ability to pay.

What happens if you can't provide a service a resident needs?

While we provide the full continuum from routine outpatient through PHP and specialized interventions, there are cases requiring inpatient psychiatric hospitalization or long-term residential treatment. In these situations, we coordinate with your county's existing provider network, maintain care coordination throughout the higher level of care, and ensure warm transitions back to our services for ongoing treatment.

How do you ensure cultural competency for our diverse county population?

Our clinical teams include bilingual/multilingual providers (Spanish, Mandarin, Vietnamese, Tagalog, and others), and all staff receive mandatory cultural competency training. We adapt programming to reflect the cultural values and lived experiences of your county's specific populations. During partnership design, we assess language needs and community characteristics to ensure appropriate cultural alignment.

What's your approach to reporting and accountability?

Real-time dashboards provide immediate visibility into service utilization, wait times, treatment engagement, and clinical outcomes. We provide monthly reports formatted for county leadership and quarterly comprehensive reports for board presentations and state compliance (DHCS, MHSUDS). All data is exportable in standard formats and can be customized to your county's specific reporting requirements.

Behavioral Health Infrastructure

That Moves at the Speed

Your Community Needs

Why Traditional Community Providers Can't Keep Up

Access Gaps

Administrative Burden

Limited Service Capacity

Your county deserves a behavioral health partner built for speed, accountability, and outcomes—not another traditional CBO struggling with the same limitations.

Built to Solve What Traditional Providers Can't

Speed & Access

Technology & Data

Full Clinical Continuum

Simplified Administration

One Partner. Complete Continuum. Real Accountability.

Flexible Partnership Models for County Needs

Comprehensive Service Delivery

Targeted Program Support

Capacity Augmentation

Implementation Process

Trusted by California Counties

What County Directors Tell Us

Questions County Directors Ask

What to Expect on Our Call

Ready to Transform Behavioral Health Access in Your County?