Stop Behavioral Health Patients

From Boarding in Your ED

Wellity Health provides rapid placement coordination and specialized behavioral health services that reduce ED boarding, decrease readmissions, and improve patient outcomes—without adding to your staff burden.
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Learn how we reduced readmissions
1.7
Days
Average Placement Time
67%
Reduction in ER Visits
94%
Partner Satisfaction
75k+
Patients Served Annually

The Behavioral Health Bottleneck Costing Your Hospital Millions

California hospitals face an unprecedented behavioral health crisis. Emergency departments are overwhelmed with psychiatric patients who have nowhere to go, medically cleared patients board for days waiting for placement, and post-discharge patients cycle back through your doors within weeks.

ED Boarding Crisis

Behavioral health patients board an average of 12-48 hours in emergency departments, occupying critical beds and resources. Your clinical teams spend hours making calls trying to find available community placements—often unsuccessfully.
The Cost:
Every boarding hour costs your hospital $600-1,200 in lost ED capacity and diverted ambulances.

Placement Coordination Burden

Care coordinators struggle to navigate fragmented community resources, verify insurance eligibility, and secure timely appointments. By the time placement is found, the patient has often left AMA or their condition has deteriorated.
The Result:
Extended length of stay, staff burnout, and compromised patient safety.

Readmission Cycle

Without seamless transitions to community-based care and consistent follow-up, behavioral health patients return to your ED within 30 days. These preventable readmissions impact your quality metrics and financial performance.
The Impact:
Hospitals pay both clinically and financially for gaps in the behavioral health continuum.

Your hospital needs a partner who can solve these problems systematically—not just refer patients into a void.

A Complete Behavioral Health Infrastructure Partner for Health Systems

Wellity Health provides California hospitals and health systems with rapid access to community-based behavioral health care, specialized services, and ongoing care coordination that keeps patients stable and out of your ED.
01
Rapid Placement Coordination
When you have a behavioral health patient ready for discharge, we find appropriate community placement in an average of 1.7 days—not weeks. Our care coordinators handle eligibility verification, appointment scheduling, and warm handoffs to ensure patients actually show up for care.
What This Means for You:
  • Reduced ED boarding hours
  • Faster bed turnover
  • Lower staff burden on social workers and care coordinators
  • Improved patient satisfaction scores
02
Specialized Behavioral Health Services
Access hard-to-find services your hospital can't provide in-house: comprehensive neuropsychological testing, Partial Hospitalization Programs (PHP), Intensive Outpatient Programs (IOP), and interventional psychiatry including TMS therapy.
03
Post-Discharge Follow-Up
We don't just place patients—we ensure they stay engaged in care. Our team provides proactive outreach, medication management support, and crisis intervention to prevent the revolving door of ED readmissions.
04
Integrated Technology Platform
Real-time visibility into patient placement status, appointment attendance, and clinical outcomes through our care coordination platform. Your team always knows where patients are in their treatment journey.

The Results Health Systems Are Achieving With Wellity

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Reducing Readmissions Through PHP Excellence

Kaiser Permanente Northern California partnered with Wellity Health to provide Partial Hospitalization Program (PHP) services for members requiring intensive behavioral health treatment. Our structured, evidence-based PHP program operates at multiple Bay Area locations, delivering comprehensive psychiatric care that bridges the gap between inpatient hospitalization and outpatient treatment.
The Outcome:
Patients who completed Wellity's PHP program demonstrated measurably reduced hospital readmission rates, helping Kaiser improve care quality while containing costs.
Key Program Features:
  • Licensed psychiatric providers including MDs, PhDs, and LCSWs
  • Daily group therapy, medication management, and case coordination
  • Multiple Bay Area locations for geographic accessibility
  • Real-time coordination with Kaiser care teams
<48
Hours
Average time from referral to first clinical appointment
1.7
Days
Average time from hospital referral to community placement (vs. industry average of 14-21 days)
67%
Reduction
In emergency department visits for patients engaged in our programs
94%
Satisfaction
Partner health systems and hospitals rate our coordination services as excellent

Seamless Integration With Your Health System

Wellity becomes an extension of your hospital's care coordination team—without the overhead of hiring, training, or managing additional staff.
01
Centralized Contracting
Work with one vendor across your entire health system. We standardize behavioral health pathways, simplify contracting, and ensure consistency across all your facilities—whether you're a 5-hospital system or a single community hospital.
For Health Systems:
System-wide MSA covers all facilities, reducing administrative burden and ensuring uniform service delivery.
02
Rapid Referral Process
Your care coordinators, social workers, or ED staff contact Wellity when a patient needs behavioral health placement. We accept referrals 24/7 via phone, secure portal, or EHR integration.
No Complex Workflows:
Simple referral form, immediateacknowledgment, and assigned care coordinator within hours.
03
Placement Coordination & Warm Handoff
Our team handles everything: verifying eligibility, finding appropriate level of care, scheduling appointments, arranging transportation if needed, and conducting warm handoffs to ensure patients actually attend.
Real-Time Updates:
Your team receives status updatesthroughout the process via our platform.
04
Ongoing Care Coordination
We don't disappear after placement. Our clinical team provides ongoing monitoring, medication management support, crisis intervention, and regular progress reports back to your hospital.
Accountability Built In:
If patients missappointments or show signs of decompensation, we proactively intervene beforethey end up back in your ED.

The Difference Between Referring Patients and Actually Solving the Problem

Wellity vs. Traditional Approach

Traditional Behavioral Health Referrals

Hospital staff makes dozens of calls to find open slots
Weeks-long wait times for community appointments
No guarantee patients will actually attend
Limited visibility into patient progress after discharge
Patients cycle back to ED when care falls through
Multiple vendors to manage for different services

The Wellity Partnership

Dedicated care coordinators handle all placement logistics
1.7-day average placement time
Warm handoffs and transportation support ensure attendance
Real-time platform shows exactly where patients are in care
Proactive monitoring prevents ED readmissions
Single partner for entire behavioral health continuum

Speed Without Sacrificing Quality

Our 1.7-day placement time isn't because we're cutting corners—it's because we've built the infrastructure, provider network, and care coordination systems that most hospitals can't afford to build themselves. Every patient receives comprehensive clinical assessment and evidence-based treatment from licensed California providers.

Specialized Services That Fill Your Gaps

Most community behavioral health providers offer basic outpatient therapy. We provide what hospitals actually need: neuropsychological testing, PHP/IOP programs, interventional psychiatry (TMS), and crisis stabilization. If you can't provide it in-house and your patients need it, we deliver it.

System-Wide Consistency

For multi-facility health systems, we ensure every hospital in your network has access to the same high-quality behavioral health services with consistent processes, documentation, and outcomes reporting. One contract, one vendor relationship, one standard of care.

Founded by Hospital Leaders Who Lived This Problem

The Daily Cycle of Frustration
After a decade in hospital leadership roles including Chief of Staff and Director positions, our founders witnessed the same frustrating cycle daily: behavioral health patients boarding in the ED for hours or days, case managers overwhelmed trying to find community placements, and discharged patients returning weeks later because follow-up care never materialized.
The Breaking Point
The breaking point came from watching patients cycle through the same revolving door, knowing that with the right infrastructure, coordination, and follow-up systems, those readmissions were entirely preventable.
Team Credentials
Our leadership team includes former hospital directors of care coordination and case management, staff psychiatrists with ED experience, and clinical leaders who have managed behavioral health programs at scale. We understand hospital workflows, documentation requirements, quality metrics, and the daily operational pressures care coordination teams face—because we've been in those roles ourselves.
"We didn't study this problem in a classroom. We lived it in hospital corridors, EDs, and case management offices. And we built Wellity to finally solve it."
The Daily Cycle of Frustration
After a decade in hospital leadership roles including Chief of Staff and Director positions, our founders witnessed the same frustrating cycle daily: behavioral health patients boarding in the ED for hours or days, case managers overwhelmed trying to find community placements, and discharged patients returning weeks later because follow-up care never materialized.
Proof That Better Solutions Exist
Early in their careers, our founders implemented initiatives that showed what was possible—including an after-hours psychiatric walk-in clinic that measurably reduced ED overcrowding while connecting patients to ongoing care. These successes proved that better solutions existed. But they also revealed a harder truth: individual hospital initiatives couldn't solve structural problems in the behavioral health system.
The Breaking Point
The breaking point came from watching patients cycle through the same revolving door, knowing that with the right infrastructure, coordination, and follow-up systems, those readmissions were entirely preventable.
Our Mission: Beyond Referral Lists
Wellity Health exists because our founders recognized that hospitals need more than referral lists—they need a true infrastructure partner that can deliver what individual facilities cannot build alone: rapid placement coordination, specialized services, seamless care transitions, and accountable follow-up that actually keeps patients stable.
Team Credentials
Our leadership team includes former hospital directors of care coordination and case management, staff psychiatrists with ED experience, and clinical leaders who have managed behavioral health programs at scale. We understand hospital workflows, documentation requirements, quality metrics, and the daily operational pressures care coordination teams face—because we've been in those roles ourselves.

California Hospitals and Health Systems We Partner With

Community Hospitals

Your 100-200 bed community hospital sees behavioral health patients in the ED daily but lacks in-house psychiatric services. We become your behavioral health department—providing everything from crisis stabilization to ongoing outpatient care without capital investment.
Ideal For:
Community hospitals seeking comprehensive behavioral health support without building internal programs.

Academic Medical Centers

Your teaching hospital manages complex psychiatric cases requiring specialized assessment and treatment. We provide neuropsychological testing, PHP/IOP services, and rapid community placement for patients transitioning from inpatient psychiatric units.
Ideal For:
AMCs needing specialty behavioral health services and research-quality outcomes data.

Multi-Facility Health Systems

Your health system operates 5+ hospitals across multiple counties. We provide system-wide behavioral health infrastructure with standardized protocols, centralized contracting, and consistent outcomes reporting across all your facilities.
Ideal For:
Health systems requiring enterprise-wide behavioral health solutions with operational simplicity.

Current Service Area

California-focused with deep expertise in Northern California's behavioral health landscape. Proven ability to navigate California's unique regulatory environment, Medi-Cal managed care requirements, and DHCS compliance standards.

Licensed California Providers.
Evidence-Based Care. Measurable Outcomes.

Clinical Team Overview

Wellity Health's clinical team includes board-certified psychiatrists (MDs), licensed clinical psychologists (PhDs, PsyDs), licensed clinical social workers (LCSWs), marriage and family therapists (LMFTs), and psychiatric nurse practitioners (PMHNPs).
All providers are:
  • Licensed and credentialed in California
  • Experienced with hospital-based behavioral health populations
  • Trained in evidence-based treatment modalities (CBT, DBT, motivational interviewing)
  • Culturally competent with California's diverse patient populations
  • Fluent in multiple languages including Spanish, Mandarin, Vietnamese, Tagalog

Quality Standards

  • Ongoing clinical supervision and case consultation
  • Adherence to HEDIS, NCQA, and hospital quality metrics
  • Regular outcomes measurement and reporting
  • Compliance with all state and federal regulations including HIPAA

Real-Time Visibility Into Patient Care Coordination

Patient placement tracking
Real-time status from referral to first appointment
Attendance monitoring
Know immediately if patients miss scheduled appointments
Outcome metrics
ED utilization, hospitalization rates, treatment engagement
Quality reporting
Data formatted for HEDIS, hospital quality committees, and CFO analysis
Predictive alerts
Early warning system for patients at risk of decompensation

Partner With California's Fastest-Growing Behavioral Health Infrastructure Provider

Wellity Health is ranked #67 on Inc. 5000's fastest-growing healthcare companies nationally and serves over 75,000 patients annually across California. We're expanding our hospital partnerships because we know health systems need a better solution to the behavioral health crisis overwhelming EDs and straining care coordination teams.
Step
01
Initial Consultation (30 minutes)
We'll discuss your hospital's specific behavioral health challenges, patient volumes, and desired outcomes. No sales pitch—just a clinical conversation about what's possible.
Step
02
Customized Proposal
We'll design a partnership model tailored to your health system's needs, whether you're a single hospital or a 10-facility system. Transparent pricing, clear scope of services, and realistic implementation timeline.
Step
03
Rapid Implementation
Most hospital partnerships are operational within 30-45 days. We handle credentialing, EHR integration discussions, staff training, and all setup logistics.

Ready to Solve Your ED Boarding Problem?

Schedule a 30-minute consultation with our hospital partnerships team to discuss how Wellity can reduce boarding times, improve patient outcomes, and support your care coordination team.
Schedule a Partnership Discussion
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Or contact us at partnerships@wellityhealth.com | (XXX) XXX-XXXX
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