COMMUNITY-BASED ORGANIZATION

Stop Turning Away Patients You Want to Help

Your waitlist is 8 weeks. Your patients need help now. Wellity Health handles your overflow and specialty cases—then refers them back to you for ongoing care.
Become a Referral Partner
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1.7 days
Average Referral-to-Treatment Time
75K+
Patients Served Annually
Statewide
California Coverage
We Refer Back
Your Patients Return to You
THE CHALLENGE

You're Forced to Choose Between Bad Options

Your patients can’t afford to wait. When you’re at capacity, they’re left with the ED, unaffordable private care, fragmented telehealth—or an 8-week waitlist.
Capacity Constraints
Your therapists are booked 6–8 weeks out. Psychiatry waits stretch to 12 weeks. Patients need help now, but you can’t see them—so they’re waitlisted or turned away.
Limited Specialty Services
You can’t offer TMS, neuropsych testing, PHP, or IOP. Referring out means losing visibility—and often losing the patient.
No Good Referral Options
Community providers have the same waitlists. Private referrals don’t coordinate or send patients back.
What if there was a behavioral health partner built specifically to support FQHCs and CBOs—not compete with them?
A TRUE PARTNERSHIP

We Handle Your Overflow. You Keep Your Patients

Wellity Health doesn’t compete with community clinics—we extend them. We provide overflow access, specialty services, and return patients to you for ongoing care.
Immediate Access for Your Overflow
We provide rapid access for overflow patients, stabilizing urgent cases while preserving your clinic relationships.
What This Means:
  • No turning patients away
  • Stabilization before decompensation
  • Temporary support, not replacement
  • Maintain your patient relationships
Statewide California Coverage
We deliver statewide behavioral health access, ensuring geography never limits patient care.
Coverage:
  • Telehealth across California
  • In-person in major metros
  • PHP/IOP availability
  • Same-day crisis access
Specialty Services You Can't Provide
We extend your clinical capabilities with advanced specialty services beyond typical primary care scope.
We Provide:
  • TMS and ketamine therapy
  • Neuropsychological testing
  • PHP/IOP programs
  • Crisis stabilization
Shared Care for Psychiatry
We integrate psychiatric services into your existing care model, maintaining continuity while expanding support.
How It Works:
  • You continue therapy
  • We provide psychiatric care
  • Coordinated treatment planning
  • Shared care model
WHAT WE PROVIDE

The Services Your Patients Need — Without the Overhead

FQHCs and clinics can't hire specialists for every service. Refer to Wellity for services you don't provide, and we'll keep you informed.
Overflow Therapy & Psychiatry
When your therapists and psychiatrists are fully booked, we provide:
  • Individual therapy (CBT, DBT, trauma-focused care)
  • Psychiatric evaluation and medication management
  • Group therapy programs
  • Crisis intervention with same-day access
Referral Loop:
Patients transfer back to your clinic when you have capacity, or we continue shared care for psychiatry while you provide therapy.
Higher Levels of Care
Services most FQHCs cannot provide in-house:
  • Partial Hospitalization Program (PHP): Intensive daily treatment for patients who need more than outpatiental therapy (CBT, DBT, trauma-focused care)
  • Intensive Outpatient Program (IOP): Step-down from hospitalization or PHP
  • Crisis Stabilization: Alternatives to emergency department when patients are in acute distress
Referral Loop:
After PHP/IOP completion, patients return to your clinic for ongoing outpatient therapy and support.
Interventional Psychiatry
Advanced treatments for complex, treatment-resistant cases:
  • Transcranial Magnetic Stimulation (TMS):  Non-invasive brain stimulation for treatment-resistant depression
  • Ketamine Therapy: Rapid intervention for acute suicidality and severe depression
  • Medication-Assisted Treatment (MAT): Substance use disorder programs
Referral Loop:
Specialty treatment delivered by Wellity, patient returns to your clinic for maintenance care.
Neuropsychological Testing
Comprehensive diagnostic assessment when you need clarity:
  • ADHD evaluation and differential diagnosis
  • Learning disorder assessment
  • Cognitive functioning testing
  • Diagnostic clarity for complex presentations
Referral Loop:
We provide testing and detailed report, you use results to guide ongoing treatment at your clinic.
Shared Psychiatry (Co-Management)
Your therapists continue therapy, we provide medication management:
  • Psychiatric evaluation
  • Medication initiation and monitoring
  • Regular coordination with your therapists
  • Patients see both providers as integrated team
Referral Loop:
Ongoing shared care—we coordinate, both bill, patient benefits from integrated treatment.
HOW IT WORKS

Referring Patients to Wellity Takes 5 Minutes

We know you're busy. Referrals shouldn't require complex paperwork or multiple phone calls. Here's how simple it is:
[01]
Submit Referral
Submit our 5-minute online form or call with basic patient details and requested service.
What We Need:
  • Patient name and contact info
  • Insurance information
  • Reason for referral
  • Urgency level (routine vs. urgent)
  • Your clinic contact for coordination
[02]
We Contact Patient Immediately
We reach out within 24 hours (same-day for urgent cases) to schedule care.
You Don't Have To:
  • Chase the patient to schedule
  • Navigate insurance verification
  • Worry about whether they'll actually show up
[03]
We Provide Care & Coordinate Back
We deliver treatment, keep you updated, and refer patients back when appropriate.For Shared Care (Psychiatry):
For Shared Care (Psychiatry):
We coordinate regularly so you know medication changes, side effects, and treatment response.
For Overflow/Specialty:
We provide a transition summary and warm handoff back to your clinic.
No complex contracts required to start referring
We accept most major insurance including Medi-Cal, Medicare, and commercial plans. If patients are uninsured, we work with them on sliding scale options.
HOW WE PARTNER

Partnership, Not Competition

We know what you're thinking:"If I refer patients to Wellity, will I ever see them again?"
The answer: Yes. Because we're designed to support FQHCs and CBOs, not replace them.
For Overflow Referrals:
We provide immediate treatment and return patients to your clinic when capacity allows.
For Specialty Services:
Patients receive specialty care and transition back to you as their primary care home.
For Shared Psychiatry:
You continue therapy while we provide medication management through coordinated co-care.
For Complex Cases:
We support higher-acuity needs while maintaining shared visibility and primary care continuity.
What CBOs Tell Us
"We were hesitant to refer at first because we'd lost patients to other providers before. But Wellity actually does what they say—they send patients back when treatment is done. Now we refer confidently."
— Clinical Director, Bay Area FQHC
"The shared psychiatry model is perfect for us. Our therapists keep seeing patients for therapy, Wellity handles meds, and we both coordinate. Patients get better care, and we don't lose revenue."
— Medical Director, Central Valley Community Health Center
WHO IT’S FOR

Built for California's Community-Based Behavioral Health Providers

[01]
Federally Qualified Health Centers (FQHCs)
Your FQHC serves Medi-Cal and uninsured populations who can't afford to wait weeks for appointments. When you're at capacity or patients need specialty services, refer to Wellity for immediate access and coordinated care.
Common Referral Scenarios:
  • Overflow when your therapists/psychiatrists are fully booked
  • Patients needing TMS, PHP, or neuropsych testing you can't provide
  • Crisis situations requiring same-day intervention
  • Medication management when you lack psychiatric capacity
[02]
Community-Based Behavioral Health Organizations
Your community clinic provides essential behavioral health services but lacks capacity for surge demand or specialized interventions. Partner with Wellity to extend your clinical reach without adding overhead.
Common Referral Scenarios:
  • Seasonal surges in demand (post-holidays, back-to-school anxiety)
  • Complex cases requiring intensive treatment (PHP/IOP)
  • Treatment-resistant depression needing interventional psychiatry
  • Diagnostic clarity through neuropsych testing
Flexible, Statewide Coverage
Supporting health systems and community clinics across California with telehealth and in-person care—serving all patient populations and payer types.
FAQs

Questions Clinic Directors Ask

What happens if my patient likes Wellity better and doesn't want to come back?
Patient choice is paramount—we can't force anyone to return if they prefer us. Our model encourages returning to your clinic as the natural path. For overflow referrals, we provide temporary support. Most patients return to their original clinic due to established relationships. Transparency with you and the patient is key from day one.
Do you accept Medi-Cal and Medicare?
Yes. We're contracted with major Medi-Cal managed care plans across California and accept Medicare. We also work with commercial insurance and offer sliding scale for uninsured patients. When you refer, we handle all insurance verification and billing—your clinic doesn't need to navigate that.
How do you coordinate care if we're co-managing a patient?
For shared psychiatry cases, we provide regular updates (with patient consent) via your preferred method—secure messaging, phone, or shared notes if you have EHR integration. We're responsive to your questions and coordinate medication changes with your therapy team. You won't be working in the dark.
What if you can't see the patient quickly either?
Our 1.7-day average access time is based on current capacity. If we're experiencing unusual surge and can't meet our typical timeline, we communicate that upfront when you call to refer. We don't accept referrals we can't honor quickly—we'd rather tell you honestly that we're at capacity than make promises we can't keep.
Do we need a formal contract to start referring?
No. You can start referring patients immediately without signing a partnership agreement. However, many clinics prefer a simple Memorandum of Understanding (MOU) that outlines our coordination process, how we'll communicate, and our commitment to referring patients back. We can provide a template MOU if you'd like one, but it's not required.
What happens in a crisis after hours?
Our patients have access to crisis support 24/7. For patients we're co-managing with your clinic, we handle after-hours psychiatric crises and coordinate with you the next business day. We don't expect your clinic to handle crisis calls for patients we're treating.
Can you serve patients in rural areas?
Yes, through telehealth. For routine therapy and medication management, statewide telehealth works well. For higher levels of care like PHP or in-person TMS, patients may need to travel to our locations in major metro areas, but we work with patients on logistics and scheduling to minimize burden.
How quickly do you refer patients back?
It depends on the reason for referral:
  • Overflow: As soon as your clinic has capacity (you tell us when)
  • Specialty services: After treatment completion (typically 4-12 weeks for PHP, single session for neuropsych testing)
  • Shared psychiatry: Ongoing co-management, patient remains connected to both providers
It depends on the reason for referral:
Get Started

Start Referring Patients Today

[01]
Quick Intro Call
15-minute conversation to align on needs.
[02]
Optional Partnership Agreement
15-minute conversation to align on needs.
[03]
Start Referring
Immediate access once initial conversation complete

Ready to Start

Referring Patients?

Ready to Start

Referring Patients?

Schedule a 30-minute consultation with our hospital partnerships team to discuss how Wellity can reduce boarding times, improve patient outcomes, and support your care coordination team.
Schedule a Partnership Discussion
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Referral Partner Guide (PDF)
email
partners@wellityhealth.com
phone
(510) 952-1190
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